I e-mailed two weeks ago, complaining that they manually approve each user account on their forums in 1-2 business days before they let new users use the forums - and I went there to get help. This was also just the start of a weekend, so I would have to wait 3-4 days.
So, as just that wasn't the worst, waiting that long for an answer, and the registration in the first place (they must be alone on the internet with this registration BS) - They answered that they could not find any issue with my game registration promotion - WHAT? WHAT. THE. ACTUAL. F....??? These people are smoking crack.