Last week I sent my gaming laptop back to ASUS to be fixed for the third time for overheating issues. After the first RMA, the product started failing within one month of the date I received it back from ASUS. After the second RMA, the product failed within two months. I am starting to doubt whether the people responsible for RMA repairs are even fixing anything, or if their definition of fixing is replacing the faulty parts with second-hand parts having very short lifespans. When trying to ask for more attention to my repeated problem, I received canned responses which more or less translated to "go f--- yourself". I am already inclined towards never purchasing another ASUS product again, and if my product is still not fixed after this third RMA that will leave no doubt.
