asus

1.5
1.5 from 2.0K Reviews and Ratings
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AVIOD AT ALL COSTS, WARRANTY NON EXISTANT

I have used Asus Motherboards for years, approx 17yrs to be precise................but I will never again waste my money on there crap and will go MSi/Aorus from now onI have used Asus for years, but after the latest purchase of a ASUS ROG STRIX X470F- Gaming (a £249 Motherboard), I will never buy one of their products again.The motherboard was sat in my tower, as they do.......... quite happily!This was purchased in October 2018 to accompany my Ryzen 2700X, 16GB 3200mhz Corsair Vengeance ram and Samsung 970 EVO and 960 EVO 3d NAND NVME drivesAll well and good until one evening whilst using my pc I hear a kinda cracking noise from my tower. Upon inspection, i noticed the USB 3.1 Gen1 socket had completely detached from the board with the front IO cable still attached leaving exposed pins on my MOBO and killing my 2 day old £160 Corsair AIO cooler!Long story short, Asus refuse point blank to do anything about the Strix X470F motherboard which was less then 8months old when the socket detached from the motherboard, spiking and trashing my brand spanking new AIO in the process................ w*****s basically told me warranty/exchange would only be possible if it wasnt damaged and linked me to an article saying id damaged it so its my problem!I have raised a small claims court claim for the motherboard, loss of earnings and also for the damaged water cooler!AVOID AT ALL COSTS, YOU HAVE BEEN WARNED!!!!!!!!!!!!!!!

1
Date of experience: Jul 15, 2019