asus

1.5
1.5 from 2.0K Reviews and Ratings
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Atrocious “Support”

I bought an asus rog phone 2. Shortly after, I realized it doesn’t work very well in the US due to lack of VoLTE. Their “support” consisted of articles saying to turn off airplane mode, restart the device, etc. I mean really obvious stuff. Their ultimate advice was to “gift the phone to someone.” So now I’m stuck with a $900 phone that won’t work in the US. Worst support experience ever that it drove me to write my first 1 star review.

1
Date of experience: Jul 17, 2020