My Asus ROG Strix Scar II GL704GW decided to totally die 2 weeks ago so I decided to send it in for warranty repair. I was sent a postage label and RMA number about a week after sending it I receive an E-mail from letmerepair telling me it is not covered by the waranty as the battery conection has come lose on the motherboard and it is my fault. This is absolute rubbish the laptop has sat in one position since new running on mains power. I raised a dispute with asus who you cannot speak to you have to deal through E-mail they come back to me ans state as letmerepair have decided I caused the damage I will have to pay £1700 to get it fixed. The laptop only cost £1650 when new. As good as asus products are I would advise you buy other brands because if it goes wrong they do not honour their waranty and will rip you off. To get my laptop back as is they want £45 again another scam ripoff.
