asus

1.5
1.5 from 2.0K Reviews and Ratings
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awful computer, terrible service

I bought an Asus Zenbook in June 2021. The internal speakers randomly stopped working after only 6 weeks. I had to send it to the repair center. I have been waiting for the repair over a month now, and there is no end in sight. No one on the customer service can help me understand what is going on with the laptop and when I might get it back. They always say a supervisor will call me; no one ever does. Abysmal customer service, lousy unreliable machine. Do not buy from this company.

1
Date of experience: Sep 03, 2021