asus

1.5
1.5 from 2.0K Reviews and Ratings
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I write this negative review here but 3…

I write this negative review here but 3 are the firm that pop in this list I'm 100% sure are all connected and responsible for my issue but there are 3 names in the email ad payment so I must mention all of 3.. in order are ASUSTeK Computer, Five Tech Limited, and LaptopOutlet. In short I bought the same GPU twice the 2nd and the 13th of February from the asus website which link to the other 2 firm, in both the case I never received anything and what is worst then than I never received any communication about the missing delivery and the reason why. In my world this is not acceptable ....but I leave to you to judge it.... during those 3 weeks the laptop outlet was able to sale the same GPU for higher price so we all guess why they don't ship to me but again the worst part is not have the list of respect to contact the customers. After 2 decades of dell and Hp I have to say that there is not comparison from those big corporation even if even there there is huge struggle to get problem sorted and speak with the right person in reasonable time, got new PC build in hold for a month cos nobody think that is relevant to not post a purchase item...... this is the great "new world" all big name that actually don't care and just crush the market with corruption and evasion. At last they even not offer the option to buy a different GPU but refund with no choice, and again I would never hear from them if I never contact for days ( reply my email just after a week or after paypal jump in...) otherwise you can sleep tight.. and forget about all. THIS IS NOT NORMAL FOR ME ESPECIALLY FROM A NAME LIKE ASUS, so if you think like me that is more secure buy items from them rethink twice cos IS NOT I can guarantee that!!!!!

1
Date of experience: Feb 13, 2023