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Hero Max Z790 Error Code 16, and soft Reboot Error

ASUS Hero Max Motherboard Error Code 16, and Soft Reboot issue: I built two systems over the last six months.first system: my gaming computerASUS Hero Max Z790 , Intel i91300k, 128mb corsair dominator, corsair 1600 watt PSU, (4) Samsung SSD drives(4TB), (5) M2 Samsung drives 1TB, 9 hard drives total, ASUS ROB 3090 24mb, 17 fans, (12) strips led, corsair AIO cooler.second system: my work computerASUS Hero Max Z790 ev02, Intel i91200k, 128mb corsair dominator, corsair 1600 watt PSU, (2) Samsung SSD drives(4TB), (5) M2 Samsung drives 1TB, (4) blue WD 4TB hard drives, 11 hard drives total, ASUS ROB 4090 24mb, 17 fans, (12) strips led, corsair AIO cooler.two issues:1) first power up, startup, system would start to boot, then shut, and then bootup.2) on a soft reboot, the system would stop at error code 16.I sent the board back to asus. and the fixed was bend pins on the cpu socket.ASus replace the cpu socket. - this fixe both issues.oh...first system...I had no issuesASUS customer support - provided outstanding customer service, here in Indiana. -Craig J.

5
Date of experience: Jun 10, 2024