Ordered a jumper for Christmas present was meant to be delivered on 18th and still hasn’t been delivered, it is now the 1st of January. In all fairness it’s a evri issue for losing parcel but they’re telling me to get into contact with ASOS for replacement or refund but I’ve tried contacting ASOS but getting nowhere with it just constant AI chats which direct me to my page I can’t place a refund as I need to item to do so to bring to drop off point it’s ridiculous
