asos

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Rip-off refund ASOS! 👎👎

Bought a pair of crocs from ASOS for my grandson....ordered the wrong size (my mistake). Returned them & had to buy a new pair. These were $30 more expensive than the 1st pair - due to a first time purchasing discount.Anyway, I decided to go ahead with the 2nd purchase as I felt confident with the refund process.When the refund came through I had $8.99 deducted for the postage, then $11.25 for "discount" leaving $54.75 when the original purchase price was $75!! What a rip-off!!I won't be buying from ASOS again.

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Date of experience: Jan 11, 2025