Not only has the quality of ASOS clothing declined, but my recent order in Canada also left me extremely disappointed. After carefully reading their terms and conditions regarding customs fees, I felt confident placing an order for $138, as they state that orders under $150 should not incur additional charges. However, that turned out to be false—I was hit with over $77 in customs fees.I reached out to ASOS multiple times to resolve the issue, and each time I was told they were “working on it” and that someone would contact me. A month has passed, and I have yet to receive any resolution.If you don’t want to be surprised by hefty customs charges, I strongly advise against ordering from ASOS. It’s disappointing to see how much this company has changed.
