asos

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Dishonest and won't refund me properly

Dishonest! They have been refunding my returned orders with vouchers instead of to my original payment method, even though I returned the items in the required timeframe. They sneakily 'add' extra days as I'm returning from Australia to the UK, so that gives them a dishonest excuse to give a voucher instead. Now I'm stuck with vouchers and can't use multiple in one order. On top of it all, shipping to Australia is over $22! COMPLETE RIP OFF. They stole my money and are holding it hostage. DONE WITH ASOS FOREVER.

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Date of experience: Apr 16, 2025