I didn't receive a refund - I realised this a few months later as I am a really busy person. I also didn't realise that you have to return every item to the original supplier because ASOS are cutting costs and some of these suppliers don't have reputable ways of return. I sent the 2 dresses via Yodel and am chasing it up. I couldn't find the proof of return and it didn't help because there's no way of logging the return on my ASOS account system properly because some of the the companies they use aren't connected to it. So you can return something and there's no proof on ASOS side, it's like you're shopping directly with some dodgy retailer. They then asked for a receipt with the address of the return on it. I don't have that. I spoke to Parshant and Gabriel who promptly disappeared. If you don't have any proof of return you lose your money simply because the returns system isn't good, which isn't right. (Only if ASOS is the manufacturer of the item can you use trusty Tescos to collect and drop returns)I think, given how much I've ordered etc, they can see that I am a loyal customer and give me the benefit of the doubt. Most retailers do that.
