I would give a zero score here if I could.. they have just closed mine and many other loyal customer accounts without evidence regarding their rationale. The closure email was condescending and passive aggressive in tone. They are accusing customers of returning too many items as a blanket reason with no specifics.. I have ordered 17 items in a year and returned 6 of those due to poor quality/sizing or items looking nothing like the website (common issues with ASOS!) There is no appeals or complaints process as you are simply forced to speak to their inept customer service staff. When you contact them they are rude and unprofessional and cut you off! Good riddance to a bad company.. judging on reviews here and media stories on how they treat customers I don’t see them trading much longer!
