I was so excited when I came across artsy. I have sent 3 emails asking a question and I have received no answer! For 17.99 I received a piece of paper showing specifics on what kind of cement to use. I feel that this is a real rip off and that I have been misled and this is just another way for her to make money. My View is that she just does not care about personally answering customers questions who happen to take an extreme interest in her projects. I have been misled and I thought that this was a personable kind of company that would answer consumers questions on the projects that artsy explains. Very very disappointed——just another vendor who doesn’t care.