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Been an Apple customer from day one but…

Been an Apple customer from day one but I had a problem and locked myself out. Went through the usual process with Apple to get everything resolved so I could access all my stuff & 4 months later I’m still waiting ffs 🤦‍♂️So as of today Apple have lost another customer & reading some of the reviews & online content I won’t be the last so I've switched to Samsung. I will also be replacing my watch iPad etc as I’m done with this lot. Absolutely shocking customer service

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Date of experience: Feb 06, 2025