I'm writing this on behalf of my friend. Paid and Downloaded an app from App Store for home CCTV system which was not meant to be the correct app for the particular CCTV model. Then we submitted an inquiry requesting a refund providing them all the necessary evidences and documents required. We had never used used the app. They sent a very light response and the second time we attempted to reach them with more clarification they rudely closed the case that we were not able to respond anymore and never got the our money back. Screw you robbers.
