I ordered a hair cream and Anthropologie sent a (less expensive) shampoo instead. It has now been four weeks since I ordered the product, and I have spent countless time on the phone with customer service (preceded each time by at least 20 minutes on hold listening to Anthropologie ads), and sent photos of the incorrect product and written testimony. Now Anthropologie has sent me return labels and I am to return the "hair cream", and they will send me my hair cream. How can I return a product I never received? Anthropologie has the WORST customer service. Avoid them, I wish I had.
