I have been a loyal customer for probably 7 years. I am so sad that I can no longer tell people to use this product. I can not get a hold of customer service - EVER!!! My photos are black in my video and they have not addressed this since MARCH 2017! I went to check today, because they are asking me to update my membership. My video was downgraded to a 3 second video and I can not access the original video I made during the time that I had a paid membership.....I am beyond beyond beyond disappointed. I keep asking them to call -NOBODY CALLS! Grrrrrrrrr!
