I had vacationed at a beautiful hotel in Ojai, California, The Blue Iguana Inn from Thursday, October 27, 2022, to Tuesday November 1, 2022.As with any hotel there will be an Incidental Hold on your card. Well, the hold was placed on October 27, 2022, and released by the hotel on November 1, 2022, which was my checkout date. The hotel sent me an email indicating this transaction. I called American Express Serve, and I was told that the "Hold" will stay on for 30-Days. Why?! I am no longer on vacation, and too, I did not see ANY WRITTEN DISCLAIMER WITHIN AMERICAN EXPRESS (SERVE) DOCUMENTS, informing customers of such a "HOLD" Policy. BTW, I had mentioned this to an American Express Customer Representative, and she admitted that there was nothing indicating a 30-DAY HOLD POLICY.
