americanexpress

1.4
1.4 from 1.2K Reviews and Ratings
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I'd give NO stars if I could

I'd give them NO stars if I could. They blocked my card because I 'hadn't' sent in documentation, even though I had done twice. And I have called 6 times, cannot get through. I was on hold for over 3hrs and had to hang up! Absolutely terrible! How can a hold time be 3hrs! I've spent over 6hrs on hold and haven't spoken to anyone!

1
Date of experience: Nov 14, 2022