Very bad experience with them . I had my credit card since 2008 in U.K. and never had any problems. In 2020 someone get a replacement card while I am a broad. I don’t know how he gets throw their security questions!.later they reduce my limit while I have been a victim of fraud then troubles start. It’s hard to use mg credit card anywhere. Therefore I asked to cancel my account despite offer. Never increased limit again . Totally unhappy with them.