americanexpress

1.4
1.4 from 1.2K Reviews and Ratings
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Subpar cust service.

I have been a card member for 2 years with a perfect history. Recently had them heavily restrict my account and punish me unnecessarily. With their account review process they improperly calculated income and then refused to look at actual income. Have effectively damaged my credit in the process. I was wrong to believe that AMEX was a higher caliber credit card company. Will happily be switching to Discover Black card.

1
Date of experience: Feb 10, 2023