americanexpress

1.4
1.4 from 1.2K Reviews and Ratings
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Really poor service for points acclimation

Really poor service. When I signed up by referral I was given a bonus amount of points if I spend 3000. I got the bonus then another offer came up for an extra 20,000 points which I took up and got. The points have been on the account for 2 months now and have then been removed ‘due to an internal error’. Really poor being as they’d been on the account for 2 months. I would recommend being cautious when taking out a rewards account and keep and eye in the point balance

1
Date of experience: Mar 13, 2023