I was on vacation and lost my card. I was a customer for 25 years and a good one. I called to report the card lost while on a trip and requested a replacement. They said they ran out of 4-digit card numbers (they change the last 4 digits of the card for replacements) Dah!!! There are more number on the card number to change??? So there resolution was to reapply for a new card altogether!!!!!! Start all over applying for a new card was the solution while on vacation. I have been a customer forever, don’t they have that info. It would take 5 days they said to approve the application. They used to overnight lost cards. No appreciation for loyal customers. Thank goodness I had other cards on me for this trip. Not surprised about all the bad reviews. I cancelled my card on the spot and they could care less. They do not care about their customers!
