americanexpress

1.4
1.4 from 1.2K Reviews and Ratings
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stay away from cards with annual fees! SCAM

I signed up for the marriot bonvoy Amex. I pay a $120 annual fee and had to spend $3000 within 3 months to qualify for my bonus. I did exactly that - Amex applied the bonus points to my statement but their is a disconnect with Marriot Bonvoy and those points are lost and have never reached my account. Both Amex and Bonvoy are entirely unhelpful and refuse to communicate with each other to resolve this situation. Now I have spent thousands of dollars and paid an annual fee for a card with no perks when I could have gone to another travel card and actually received the bonuses in exchange for my services. I am being scammed.

1
Date of experience: Sep 09, 2023