americanexpress

1.4
1.4 from 1.2K Reviews and Ratings
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Wow so disappointed !!!!

Wow so disappointed, at the third would customer service !! They promote as the best and most professional, but the reality is customer service equal to third world standards. They don't respond for days to problem and then they have no idea what to do and then they advise the department that can help, doesn't work in our countries daytime. It is very very telling that when i googled to add a review that there is no google review, they must pay google to remove it so people cant see all the bad reviews. Came to trustpilot and all the crap service i have experienced makes sense, there's so so so many other people also experiencing non existent and rude service. Stick with a more reputable credit card, save your precious time from being wasted and don't get an American Express card. Visa never gave crap service and give me airpoints too.

1
Date of experience: Dec 05, 2023