americanexpress

1.4
1.4 from 1.2K Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Trouble accessing account and foreign cust service agents.

I am longtime 32 year long customer. For MANY months, I have experienced tremendous difficulty with American Express. Cannot log in . Online account status unavailable. Cannot access previous months billing. Many more problems. When finally reaching agent, always from foreign country. Haven't talked to anyone without an accent in ..... actually years.

1
Date of experience: Mar 06, 2024