americanexpress

1.4
1.4 from 1.2K Reviews and Ratings
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I took out an American Express Nectar…

I took out an American Express Nectar card and if spent £2k within three months, get 20000 bonus points, which is worth £100. I was about £200 from reaching that milestone when a customer service op told me that I'm not eligible because I've had a previous AMEX card. Absolutely fuming and I will never be applying for an AMEX card again. As soon as my balance is paid, I'll be requesting an immediate cancellation. Also, I requested a refund for a service I had not received, and the customer rep was not helpful. Said I had to wait 14 days, as I told him that was the supposed refund policy, but the Wordpress plugin seller has not even responded to my queries of the errors on the plugin, so doubtful he will refund me.Why are people so unhelpful. I'll have to wait another bloody week just to get back in touch with them. AMEX - I do not recommend.

1
Date of experience: Jul 29, 2024