I am Blue Cash preferred member, in early February 2025 I paid off the account, with zero balance. Subsequently I paid off all my other resolving accounts. On February 25, I check my credit via American Express/Experian and showed my Credit score was increase to 758. I requested a limit increase and was decline claiming low credit score of 637, from Experian, I made numerous Tel com calls trying to resolve the problem, each attempt, I end up being transferred all over the world, and get nowhere, but wrong information and sometimes rudeness. American Express keep referring me to all three credit bureaus which I did and find out my Score was in the mid 700s, and not 637, as the denial letter stated. American Express has really disappointed me with its substandard customer service, and its failure to adhere to State and Federal Consumer credit laws.The foreign customer service Reps, which American Express employes are ignorant to current US consumer credit laws protecting Americans, while American Express appears not care if they violate such laws.My state has rigged Consumer Credit laws and hope our AG sue the day lights out of that corrupt and greedy company.
