americanexpress

1.4
1.4 from 1.2K Reviews and Ratings
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I got the Amex gold card at the end of…

I got the Amex gold card at the end of October 2024. I was suppose to receive 90k points+100$ restaurant credit upon using 6k in 6months. At first customer service said you will recive the bonus and cut to March 2025 they are saying no. Filed a formal complaint to Amex customer sevirce and they came back saying you are ineligible. I didnt get any pop up bar saying that you are ineligible for the reward points or anything while applying for the card nor did I get any letter saying that you wont get any bonus reward points. On top if it not even amex customer service knows why i am ineligible to receive points. Straight away scam!!!!

1
Date of experience: Mar 03, 2025