Looks loke I am not the only one having difficulties contacting someone at Amazon Japan to find out why they have only refunded me 50% of the goods that they said would be delayed.I bought some cycling shoes needing delivery by Wed as I had an event on Thurs so I used Express service. I received a mail from them early Wed morning to say the delivery would be delayed and would now be delivered sometime between Thurs-Sun. Despite asking me whether I wanted to cancel I was unable to do so. Given I needed the shoes and could not take a chance I went to Tokyo (1 hour away) to buy a similar pair of shoes. The delivery actually turned up 9pm on Wed evening but I was not at home as I was on Tokyo. It got delivered the following day and I immediately asked for recollection and return of my money.A few weeks later I was contacted by Amazon saying I would be refunded 50% of the amount without any explanation.I now cannot contact anyone at Amazon nor are there any explanation as to why I only get 50%Someone at Amazon please feel free to get in touch and let me know
