Ordered a uv bulb for a koi pond. Instead was sent a $1 child's tie. Called customer service to initiate a return. Had to take the child's tie to the ups store and send it back. While i was at the ups store noticed 5 other customers doing Amazon returns, this was alarming because of the time of day and I live in a small town. Waited a few days because I noticed no refund has been issued. Called customer service again and was informed it would take 2 weeks for a refund. Found the bulb at 1000bulbs.com for $10 less. Never using Amazon again..
