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They sent me refurbished product instead of new product

I ordered a television through amazon, and after receiving product I noticed my invoice, as well as an old invoice of the same product, as it already ordered/used/returned by other customer 2 months ago. I contacted amazon customer care 7 times about this issue and asked them return/refund. And they are not allowed to return/replace. Don't order anything from amazon, they are frauds

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Date of experience: Sep 20, 2021