Who ever amazon has outsourced their Customer care (Chat & Call) is horrible. Recently I had one of the worst experiences with Amazon CC. Like 4-5 times in the chat they were rude and closed chat in the middle of a query. When called, they put me on hold for like 5-10 minutes and just hung up. Funny thing is it was a small issue and finally scanning through the product page when I found one contact number and called, It happened to be the seller and the resolved it immediately.Having lived in North America previously, amazon's CC was always 5 star, my experience with Amazon india has been on the opposite spectrum. Perhaps they outsourced the CC.
