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Sad to say

The problem with this company is they are to big for their own boots and the word customer service as far as they go is a DIRTY WORDI made the mistake of buying what I thought was a product sold by a company in this country No its a company with an address in a foreign country and a forwarding address that is a big yellow storage depot in Lewisham I have returned these shoddy goods but because the return address is a storage depot they dont take returns Parcel comes back and then the nightmare started Even writing to the CEO FOR AMAZON (My name is Caroline and I am contacting you on behalf of Mr John Boumphrey, our Amazon UK Managing Director.in UK) eventually they blocked my e mails I have now got two worthless rubbish pairs of shoes and a customer service that keeps on stating were is the tracking number Hello I provided this 20 or more times I have spoken to 4 different people and all in all NOTHING I am now having to approach my bank SO MY WARNING TO ANYONE WHO BUYS FROM AMAZON DO NOT BUY FROM THIRD PARTY SELLERS ON THIS PLATFORM YOU HAVE NO PROTECTION CHECK THE SELLERS DETAILS VERY CAREFULLYOh then they send you a link after you complain and it States there is an error with this link please try later and this is from the above contact at Amazon head office you couldn't write this up as a fairy tale if you wanted to

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Date of experience: Apr 09, 2025