Amazon Customer Service does not communicate to their customers well, they give their customers the run around and don’t care for the product they spent their hard earned money on, when speaking with Customer Service you’ll have one representative tell you one thing while the other one will tell you completely different that will have you guessing and wondering what’s going on with your shipment, this has happened constantly and they seem to not care, don’t want to resolve the issue at all, I urge anyone else dealing with this problem to shop somewhere else, rather than shop here and have your money played with.