If i could put no stars i would, absolutely terrible. Ordered a pair of jeans, they arrived in a clear bag(with my size on show). They were too small so arranged a return and they were in their way back within a week. It has now been over two months and I still have not received my refund… no explanation as to why. Customer service in chat and phone no use whatsoever. Royal Mail says parcel delivered to them and signed for. They have had my money for months and I still cannot get a date for my refund. I really don’t know where to go from here
