I ordered shoes but due to size issues, I had to exchange them. The exchange didn't arrive on the given date and it was delayed. I called customer service and they kept telling me to wait with no update or no help whatsoever. I waited for two days and still no product. Later they told me that the product was accidentally shipped to a different location. The customer service associates are extremely incompetent, and they cannot do their jobs. They are not in contact with the warehouse team which I find absolutely disappointing and instead of solving my problem they kept creating new problems for me. I called them so many times and still they couldn't fix their own mistakes. DO NOT TRUST AMAZON DELIVERY!
