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Paid for express delivery on Sunday by…

Paid for express delivery on Sunday by Paack, another worthless company, did not delivered and now states delivery on Wednesday - 3 days later!!!!!!! Amazon customer service is worst ever, they refer to the seller but I paid Amazon and not the seller!!!!! For contacting the seller in somewhere in obscure Asia I would have bought it there directly. When asked for refund of express delivery that it was not complied by far not, they can not refund but only as a gift card making be obligated to buy again again at this incompetent company… never ever and never will buy at Amazon.es. Worst customer service they could not even provide me with the paack contacts in PT, worst follow up on deliveries… they get your money, promises that do not keep and totally do not care about it!!!! Congratulations Jeff Bezos being rich on my account!!!

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Date of experience: May 18, 2025