It took Amazon two months to provide a replacement computer when mine stopped working whilst within warranty.They wouldn't deal with me directly because I hadn't ordered the original. It was ordered on my behalf as I didn't have a device to make said order on. Amazon fobbed that person off repeatedly for two months. Not acceptable. I ended up buying another computer. So I now have two and am out of pocket.Prior to this I had always found Amazon's customer service to be bery good. But I will now avoid shopping with them for anything. Not that they'll care. They're not exactly struggling.
