I purposely placed 2 different orders for a capacitor for my A/C. I figured if one went wrong I have the next. Neither arrived when they were suppose to. Customer service and a manager were useless as my shoe, actually my shoe is better. No one could tell me how 2 separate orders failed, where they were or when they would be delivered. This is the third time they did this with my orders, overnight delivery 7-11 a.m. is a crock.