Jayson Carl assisted me and he was able to set in motion the preffered resolution. I ordered what turned out to be a "unreturnable BrushCutter, Weed wacker." It trurns out that this product is from China. parts missing, instructions unclear, no company contact. There was QR code that took you to nowhere. Complete scam! but Jason, from Amazon, made it right. Never purchase anything from HZKJservice. Chinese nightmare!
