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Purchased an IPhone on Amazon for £999

Purchased an IPhone on Amazon for £999. Amazon messed up the delivery dates so I cancelled and got same day delivery from Argos. Amazon have so far not refunded me and I've noticed that the refund tracker shows a potential refund of £832! There is no way to contact Amazon as their "customer service hub" is utterly useless. Their live chat isn't working, ditto for their callback service. On top of that none of their customer service numbers work! Will keep my account open until my full refund arrives then close it. Had enough of this dodgy company and will use Argos going forward even if they are a little more expensive!

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Date of experience: Nov 17, 2024