Please be warned !!!!!!!!! item arrived defective with one of the ports not working. I have contact Amazon to request replacement or parcial refund. To my surprise, Amazon only offered me return option for a refund what I did, I also ordered a new card.Second card arrived in a previously opened box with a factory seal been cut, the factory protection foil was removed and there were missing accessories in the box such as the support bracket. I have contact Amazon but all I just heard from the agent was I'm sorry, I'm sorry, I'm sorry but all I can do is to send back second card. I have told Amazon that they just cost me 1500£ and I don't have ether money or the item but all agent told me was I'm sorry, I'm sorry, I'm sorry. My returned item arrived at Amazon on 18.11.24 I contact costumer service on 20.11.2024 to explain that item arrived as my tracking number was showing and I explained that I need my money back to pay bills and buy food. Agent was very helpful and after providing all documents with tracking number I was told that they will try to refund my money with in 3 days. Unfortunately, after a moment I received another email asking for more information. After replying I received another email with this informationIn "most cases, after the carrier has received your return package, returns are processed by Amazon in 30 days. In some situations, it may take longer. " I couldn't believe my eyes, I contacted Amazon again but all I heard was I'm sorry, I'm sorry, I'm sorry. Now I have used graphic card and no refund for another 26 days all this operation can costing me up to 38 days Amazon this is joke.I don't know what happened with amazon service but they just don't care any more and all they say is I'm sorry, I'm sorry. I'm sorry. Summing up if you buy staf from Amazon make sure you check that item arrive in original box, factory seal in not open, all protection foils is on, they is no signs of any use, all accessories are in box and item is working correctly. Unfortunately if this will happened to you, you can wait even up to 2 months for a refund. So be worned please take this into consideration when shopping on Amazon because it seems to me that I am not the only one. And to you Amazon I have been your customer for last 15 Yers and I remember that you treated customers much better not that long time ago.
