Ok let's give a timeline.1.£200 spent on presents to arrive by Christmas. All had good delivery dates when orders placed on 29/11. 2. When checking dates now changed too May/June, every item. So no, not in time for Christmas. 3. Had to contact Amazon several times to check why promised will get delivered. 4. Had to contact again and cancel some items as are out of stock which means the whole package won't be delivered until May/June.5.After several contacts managed to finally get some refunded.6. Had to contact again still on item outstanding saying May/June.So the upshot clearly one item not going to be delivered. Contacted 4 times was offered refund which they are now refusing. The last representative I spoke to said I'd been giving false information!!! So basically lied too. They are saying new delivery date, which I don't believe and no refund. Got handed over to a sciatic manager who cut me off. I'd like to thank Amazon as I will not be using their services again and has made me happly go back to the high Street for some decent customer service. Avoid this company the couriers pretend they deliver, their customer service di not telling the truth waste of space.
