Placed an order using a gift card. Gift card was accepted and even received confirmation of order and amount charged including gift card. When the order arrived and I checked, the whole balance of the order had been deducted from my account. When I contacted them i was told i could not be given a refund for the error unless I return my order. Not very convenient as items ordered are needed and the whole returns and refund can take upto 10days. We just wanted the correct amount to have been charged, not a whole refund and returns process. Why make it so complicated amazon!
