Honestly, Amazon is one of the worst services I've ever used. It is unbelievable how consistent something can be at being poor. Delivery attempts where not made and the tracking is awful with no information on stops or location, the app is stuck in a constant "out for delivery" state so its almost expected for me to just remain in all day every day until it arrives and speaking to customer support is just constant lies to appear to resolve the issue - utter waste of time. Item cost over £100 and still haven't received it days later with constant communication with support agents who tell me it'll be delivered today and then the next to tell me it was never out to be delivered today and was wrong information to then eventually tell me they don't know and it'll be redelivered when its redelivered... So I have an app that is telling me a wrong status with no updates, support lying and overall utterly poor communication. Seriously need to sort their services out and being a Prime member for years, using the service constantly regardless of the poor service, really gives you nothing more in customer loyalty terms. Think its time for everyone to just avoid using them until they fix their service.
