I tried to put my review on Amazon but, how surprising, they rejected it because the issue is with them and not the seller! I have tried to buy an item from a seller through Amazon a couple of times now and I have followed the tracking on their system. First time the item was supposedly put into my hands at my house. It wasn't. No-one could trace it and I don't believe it was ever put out for delivery. I ordered it again. The tracking said it would arrive by 4.15 pm next day. It wasn't. Time changed to 9 pm but it still didn't arrive. Tracking now says couldn't access front door! Why that would be I have no idea. I contacted customer service who were useless. Couldn't tell me what had gone wrong or when/ if my parcel would ever arrive. I am still waiting and yet again the tracking says it's arriving today. It probably won't and customer service won't know why again. I don't like buying from Amazon as they are too dominant in my opinion but sometimes I have to as sellers seem to want to use them. This debacle reminds me of what I hate about using these huge companies who really don't care about their customers