So let me tell u why I no longer will shop with Amazon but am going back to other similar online shopping sites: 1. Everything is double the price 2. Everything is either used, missing parts or not as described 3. You don't moderate your social media but allow multiple scammers to harrass your customers and you never escalate complaints 4...and this is the main reason...you make returns a nightmare! No you can't have Royal Mail Collection. You must take the bus and pay for an Evri return or in most cases suddenly 3 busses to get to an Amazon counter. You purposely make it cheaper to keep an item.than return it. The only other option your customer service people give after complaining is to pay extra for postage and hope you get a regund with a receipt. Basically Amazon are scammers not honouring the 14 day return and consumer law.
